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Goel & Anderson believes strongly in effective case management and keeping clients apprised of case developments. To achieve this goal, we depend on direct client communications and sophisticated information technology.
We never lose sight of the fact that each case we undertake involves a real human being. The same is true on our end as well. Every case is studied, analyzed, and prepared by members of our legal team, and we won't hesitate to ask questions or seek clarifications as needed. We will also take time to respond to the many questions and concerns that arise in the course of the immigration process. As part of our commitment to open and accessible information, our Client Services Manager serves as a direct link between our corporate and individual clients and our professional staff, thereby helping to ensure that client needs and expectations are clearly defined and met.
On the technical front, Goel & Anderson has always been a leader in providing quicker and more direct communication with clients. For more than a decade, we have provided clients direct access to our online case management system, providing secure worldwide access to case status and electronic documents on a 24x7x365 basis.
Individual clients have access to the full range of system capabilities, including case status, documents, critical dates, and other resources. For corporate clients, we tailor system access based on your company’s preferences. For instance, company HR personnel may be authorized to monitor case status, initiate new cases, and even generate employee reports as needed. Employee access can be enabled to allow completion of online questionnaires and uploading of electronic copies of critical documents with confidence that personal information remains safe. We can also enable employees to monitor the progress of their immigration case online. Or not. It all depends on client preference, but we have the tools to make it happen.
In addition to case management, our robust electronic I-9 management system can also help companies outsource and simplify the I-9 employment eligibility verification process. With our tools, I-9 forms can be completed online, and older paper-based I-9 forms can be scanned and stored electronically.
For large corporate HR departments, we also offer the option of integrating our immigration management system and I-9 management system with SAP, PeopleSoft, Oracle and a range of other proprietary human resource management systems.